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CONNECT, a business-to-business extranet, allows
manufacturers and dealers to perform service transactions and
communication processes on-line with ease, accountability, security,
and accuracy. CONNECT provides effective business procedures to improve
time-and-labor consuming efforts with measurable information
Work flow information and registration, warranty
claim processing, parts ordering and tracking, locator service, dealer
manuals, product ordering, access, registration and ID management,
analysis, reporting and ancillary services including installation,
training, consulting, configuration, support, product releases and
manufacturing and accounting interfaces are available with CONNECT
As important as its
functionality is its systems compatibility. CONNECT is platform and
database independent. This means that today's investment will continue
its economic return regardless of future technology direction. And it
means that investment already made in technology systems is preserved.
With CONNECT virtually every interoffice department
is on-line. This streamlining facilitates orders and claims between
each department throughout the manufacturer. Claims and information are
processed from origination through completion and eventually into
accounting and billing. Record-keeping is automated. Measurable results
are achieved, immediately, accurately, dependable with the highest
level of security. |