|CONNECT, a business-to-business extranet, allows manufacturers and dealers to perform service transactions and communication processes on-line with ease, accountability, security, and accuracy. CONNECT provides effective business procedures to improve time-and-labor consuming efforts with measurable information
Work flow information and registration, warranty claim processing, parts ordering and tracking, locator service, dealer manuals, product ordering, access, registration and ID management, analysis, reporting and ancillary services including installation, training, consulting, configuration, support, product releases and manufacturing and accounting interfaces are available with CONNECT
As important as its functionality is its systems compatibility. CONNECT is platform and database independent. This means that today’s investment will continue its economic return regardless of future technology direction. And it means that investment already made in technology systems is preserved.
With CONNECT virtually every interoffice department is on-line. This streamlining facilitates orders and claims between each department throughout the manufacturer. Claims and information are processed from origination through completion and eventually into accounting and billing. Record-keeping is automated. Measurable results are achieved, immediately, accurately, dependable with the highest level of security.