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The Tread Act
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ON-LINE
SECURE
ACCURATE
DEPENDABLE
MEASURABLE | WARRANTY CLAIMS PROCESSING |
- Processes warranty claims on-line
- Provides rapid claim approval/denial
- Offers dealer profile verification
- Allows on-line audit of claims and dealers
- Improves customer satisfaction
- Improves dealer loyalty, honesty, and satisfaction
- Isolates problem complaints quickly (recalls)
- Provides direct and immediate feedback
- Red Flags a dealer or boat against claims
- Red Flags a procedure if repeats occur
- Notifies service manager of Red Flags
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